Refund Policy

How refunds work for GX Credits and plans.

Purchased credits do not expire. Unused credits may be refundable at our discretion within 7 days of purchase, less any amount already consumed.

Enterprise terms are governed by the signed agreement, which sets out any refund or termination provisions.

Email support@gemexpert.tech with your account details and the reason for the request.

This page is a general summary and not legal advice. For a specific agreement, contact support@gemexpert.tech.