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FAQ

Frequently asked questions

Everything about discovery, eligibility, submission, pricing and security.

Overview

An AI copilot for GeM bids: it discovers bids, qualifies your firm on real evidence, and prepares a submission-ready upload set — on a governed, auditable workflow.

MSEs and startups, enterprises and EPC firms, OEMs and resellers, and consultants managing multiple client firms.

GemExpert provides complete bid automation and managed services across 35+ Indian government procurement portals, including GeM, CPPP, Indian Railways (IREPS), Defence (DPP/MOD), Oil & Gas (IOCL, ONGC, BPCL), and all 28 State e-Procurement platforms. Explore our 35+ Portals Directory.

We provide an end-to-end 36+ service IPR ecosystem covering Trademark registration, Patent drafting, Proprietary Article Certificates (PAC under GFR 166), OEM Brand Approval, and Madrid/PCT international filings. Check our IP Advantage Suite.

Yes! We provide free interactive tools for Central/State Minimum Wages, Liquidated Damages (LD) liability caps under GeM SLA Clause 7, and Surety Bond vs FD capital savings. Try them at Procurement Tools.

Yes. Under GFR 2017 Rules 170 (EMD) and 171 (PBG), IRDAI-approved insurance surety bonds are legally recognized on GeM and CPPP without blocking 100% bank margin money. Apply at our Surety Bonds Desk.

Discovery & Analysis

GemExpert harvests the GeM catalogue continuously. You track bids by keyword, ministry, category and region; tracked bids refresh with corrigenda and status changes.

It gives an evidence-backed Go/No-Go and flags what's missing. Every claim is tied to a document in your register — you stay in control; the buyer decides.

Yes — AI synopsis produces a plain-language summary and suggested pre-bid clarification questions from the bid document.

Submission

A numbered PDF per GeM upload slot, merged from your generated documents and attachments, with a manifest — so nothing is misfiled before the deadline.

The orders and rules each claim rests on (MSE policy, Make-in-India, GFR), enclosed from a curated library in the right slot.

Pricing & Security

Discovery and organisation are free; AI analysis and generation run on GX Credits — pay per use, no lock-in. See Pricing.

Yes — evidence stays in your instance with role-based access and an audit trail. See Security.

Still have a question? Contact us or call +91 90963 85270.

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